• Leads team responsible for development of initial business case for products in the region including required MRD/PRD documentation
• Leads the development and revision of key internal processes as they relate to product success and drives their continuous improvement
• Develops and implements required business processes
• Provides product messaging to sales force and the marketplace and sales training as required.
• Secures relationships with service/data partners for region
• Serves as internal market expert for major markets including gathering/prioritizing consumer market requirements and direct customer requirements
• Directs competitive analysis efforts.
• Develops products that produce revenues as defined in business plans.
• Processes input from customers and internal sources to provide clear product and project prioritization
• Provides required support for sales:  customer meetings, RFP/RFQ responses, and closed loop inquiry support.
• Provides internal direction to various teams on product plans
• Establishes annual product plans and product budget for region
• Leads product marketing and product management team in region.  Responsible for development and performance management of team.

Requirements

• 10+ years of Product Management or relevant business experience
• 3+ years successfully leading Product Management or Business Development teams
• MBA preferred
• Significant prior experience with a technology company
• Experienced at establishing and executing strategic plans to achieve business goals
• Independent business leader able to formulate strategic direction with incomplete information and motivate / lead organization to achieve goals
• Leadership & mentoring skills required to lead and develop direct reports.
• Creativity in managing culturally diverse customers, team members
• Strong acceptance and ability to operate in ambiguous situations

Qualifications:

• Minimum of 6 years of Network Engineering experience required; trading experience highly preferred.
• Excellent IP networking fundamentals and extensive experience in the application of IP protocols.
• Experience with mission critical multicast systems is required especially pub/sub messaging middleware
• In-depth knowledge of and experience with major internet routing protocols; specifically BGP, EIGRP and OSPF
• In-depth knowledge of and experience with major router platforms; specifically with Cisco 37xx, 49xx, 65xx, 76xx platforms including all compatible supervisory and
• line cards for these platforms
• Excellent network analysis fundamentals and robust troubleshooting skills
• Troubleshooting traffic engineering using BGP/EIGRP/OSPF and large scale network design and maintenance is critical
• Candidates should also have had significant past experience with, and expertise in many of the following protocols & technologies: DWDM, T1/DS1, DS3, SONET (OC3, OC48), 802.2/3, 802.1d VLANs/STP, IPv4 , TCP (internals & flow control), BGP, OSPF, HSRP/GLBP, PIMv2, IGMP, LDP, TACACS, IPSEC & VPNs, netflow, DNS, HTTP
• Must be open to providing operational support on a continuous basis
• Experience designing network and Datacenter installations utilizing L2 and L3 protocols is highly desired
• Unix skills and the ability to script in Perl, shell, C or C++ is desirable
• Analyzing TCP/IP protocol traffic using protocol analyzer software
• Ability and willingness to mentor other members of the department
• Prior project management experience required
• Must be able to work flexible hours
• CCIE Lab and Written
• Bachelor’s degree in Computer Science or related field

Responsibilities:

• Design and implement short- and long-term strategic plans to ensure server and datacenter capacity meets existing and future requirements.
• Design, implement, and manage solutions to manage 1000+ nodes running Windows Server 2003 and 2008.
• Implement scalable enterprise solutions for infrastructure management.
• Develop, implement, and maintain policies, procedures, and associated training plans for server and datacenter administration and project management.
• Communicate with vendors and contractors to obtain, stay current on, and obtain support for  infrastructure-specific products and services.
• Manage and set priorities for the design, maintenance, development, and evaluation of all server and storage deployment and management mechanisms.
• Define hardware and software standards in conjunction with owners and stakeholders.
• Manage operational costs; participate in bi-annual budget planning exercises.
• Establish and maintain regular written and in-person communications with the other teams.
• Responsible for asset management, including maintenance of component inventory and related documentation.
• Direct and administer a contingent of globally deployed system administrators and, where necessary, conduct performance reviews and corrective action.
• Manage hosted datacenter environments to the highest standards; Act as point of contact for hosted  datacenter facilities.

Qualifications:

• Bachelors Degree is preferred.
• 5+years equivalent work experience.
• 2+ years experience managing and delivering infrastructure designs and operational excellence.
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
• 2+ year’s successful leadership of an infrastructure or system administration team.
• Expert in Windows Server 2003 and 2008.
• Experience in mass deployment of system images and version consistency in a large enterprise environments (1000+ servers) with scalability in mind.
• Experience in management of system imaging and maintaining current imaging specifications for large enterprises (1000+ servers) with scalability in mind.
• Experienced in global datacenter management – space planning, HVAC and power capacity planning, remote environmental monitoring/management.
• Hands-on experience in troubleshooting server hardware.
• Knowledge of current protocols and standards, including TCP/IP, UDP, multicast.
• Application support experience with Altiris, HP Server Insight Manager in large environments (1000+ servers).
• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into issues and products as required.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

Responsibilities:

• Responsible for maintaining, troubleshooting and expanding a high performance global network.
• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future Requirements.
• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
• Develop and deploy methodologies for testing network performance and providing network performance statistics and Reports.
• Understand the applications and their network footprint.
• Establish technical direction for all networking and telecommunications technologies.
• Set technical and service level requirements for vendors.
• Oversee the management and integration of telecommunications technologies.
• Establish best practices and policies for installing, configuring, maintaining, and troubleshooting network devices.
• Practice network asset management, including maintenance of network component inventory and related documentation.
• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s Network.
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Assess, approve, and administer all network equipment, hardware, and software upgrades.
• Establish and maintain regular written and in-person communications with other teams regarding pertinent network activities.
• Direct and administer a contingent of network administrators and engineers; conduct performance reviews and corrective action.
• Provide guidance to junior members of the team.

Qualifications:

• Bachelors Degree is preferred.
• Cisco or equivalent network-related certifications.
• 4+ years experience managing and designing multi-site, global network infrastructures.
• 4+ years experience managing and configuring enterprise-wide LANs, WANs, WLANs, and VPNs within the financial industry.
• Experience with global multicast distribution.
• Experience managing end-user survivable metro Ethernet connectivity.
• Experience in managing a large distributed inventory of network equipment.
• Experience in management of network device software updates and version consistency.
• Hands-on experience troubleshooting hardware such as servers, routers, switches, network interface cards, firewalls, and telecommunications devices.
• Experience troubleshooting serial, T1, and ATM circuits.
• Strong experience with Cisco Routers.
• Global Networking experience from High Speed Transactional Systems a major plus.
• Strong understanding of routing protocols, BGP, EIGRP, and OSPF.
• Strong Networking skills (TCP/IP and Multicast).
• Strong Hardware knowledge (UPS Units, Server, Switches, Routers).

This Clarity Reporting Subject Matter Expert will engage with the firm’s global users to build, implement, and prototype Clarity and WebIntelligence solutions. This will include configuring Business Objects; InfoView Reporting; Universes; implementing work flow processes, and converting XOG’ing existing data.

Overall duties:

• Tasked with supporting the firm’s objective to implement Clarity and Business Objects WebIntelligence across our global operation. Support the team’s ongoing efforts.
• Will prototype and develop custom BusinessObjects InfoView Reports and Universes, as well as SQL queries, Clarity Views & Portlets, and other support systems based on user requirements and needs.
• Will be tasked to develop Clarity solutions for different divisions and groups, leading to productivity and process improvements for the entire organization.
• Will participate in the monitoring and maintenance of the Clarity and BusinessObjects environments to ensure high service standards for participating the firm’s divisions.
• Engage closely with the firm’s internal groups to identify technical feasibility of solutions/reporting requests.
• Work closely with the Global Metrics & Systems team to manage key deliverables, deployment schedules, and requirements.

Background:

• Three plus years of experience in BusinessObjects WebI / Crystal Reports – including creation and maintenance of Universes and BusinessViews and application maintenance.
• Three plus years of experience in Clarity – Custom Objects, Processes, XOG, GEL Scripting, Configuration and Maintenance.
• Strong expertise in SQL for Oracle.
• BA/BS in Computer Science, Business, Finance or Economics.
• A plus is experience in Data Warehouses and Web Apps (Java, .NET)
• Able to communicate complex ideas in a clear, concise manner.
• Able to form and maintain relationships with internal customers and resources.

Recruiter Information:

Bryan Hearn – Sr. Executive Recruiter
bhearn@htassociates.com
Other Job Openings: www.htassociates.com/category/recruiters/bryan-hearn/

Responsibilities:

• Maintain, troubleshoot and expand a high performance global network.
• Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use.
• Develop and deploy methodologies for testing network performance and providing network performance statistics and reports.
• Understand the company’s applications and their network footprint.
• Establish technical direction for all networking and telecommunications technologies.
• Set technical and service level requirements for vendors.
• Oversee the management and integration of telecommunications technologies.
• Establish best practices and policies for installing, configuring, maintaining, and troubleshooting network devices.
• Practice network asset management, including maintenance of network component inventory and related documentation.
• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Assess, approve, and administer all network equipment, hardware, and software upgrades.
• Establish and maintain regular written and in-person communications with other company teams regarding pertinent network activities.
• Direct and administer a contingent of network administrators and engineers; conduct performance reviews and corrective action.
• Provide guidance to junior members of the team

Environment: Cisco Routers & Switches, UPS Routers, Network Management & Monitoring Systems

 Support a Windows 2000/2003 Active Directory domain with 20 child domains across six logical sites. Plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s server and datacenter infrastructure.  Develop, maintain, support, and optimize key functional areas, particularly server infrastructure, data center facilities management, and telecommunications cabling infrastructure. The  Schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion.

Responsibilities:

• Design and implement short- and long-term strategic plans to ensure server and datacenter capacity meets existing and future requirements.
• Design, implement, and manage solutions to manage 1000+ nodes running Windows Server 2003 and 2008.
• Implement scalable enterprise solutions for infrastructure management.
• Develop, implement, and maintain policies, procedures, and associated training plans for server and datacenter administration and project management.
• Communicate with vendors and contractors to obtain, stay current on, and obtain support for infrastructure-specific products and services.
• Manage and set priorities for the design, maintenance, development, and evaluation of all server and storage deployment and management mechanisms.
• Define hardware and software standards in conjunction with owners and stakeholders.
• Manage operational costs; participate in bi-annual budget planning exercises.
• Establish and maintain regular written and in-person communications with the other teams within the organization
• Responsible for asset management, including maintenance of component inventory and related documentation.
• Direct and administer a contingent of globally deployed system administrators and, where necessary, conduct performance reviews and corrective action.
• Manage hosted datacenter environments to the highest standards; Act as point of contact for hosted datacenter facilities

Experience:

• Bachelors Degree is preferred.
• 5+years equivalent work experience.
• 2+ years experience managing and delivering infrastructure designs and operational excellence.
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
• 2+ year’s successful leadership of an infrastructure or system administration team.
• Expert in Windows Server 2003 and 2008.
• Experience in mass deployment of system images and version consistency in a large enterprise environments (1000+ servers) with scalability in mind.
• Experience in management of system imaging and maintaining current imaging specifications for large enterprises (1000+ servers) with scalability in mind.
• Experienced in global datacenter management – space planning, HVAC and power capacity planning, remote environmental monitoring/management.
• Hands-on experience in troubleshooting server hardware.
• Knowledge of current protocols and standards, including TCP/IP, UDP, multicast.
• Application support experience with Altiris, HP Server Insight Manager in large environments (1000+ servers).
• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into issues and products as required.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.

• Determine technical infrastructure strategy, design and engineering, including Network / Telecommunications, Server Platforms, Middleware and Storage.
• Database Management / Administration.
• Disaster Recovery capability planning and design.
• Infrastructure Security Design, Engineering and Administration.
• Resource capacity planning delivery through trend analysis and forecasting.
• Collaborate on the integration of physical and application architecture through close teamwork with software engineers, application developers and operations teams.
• Negotiate pricing, terms and conditions and technical requirements with vendors.
• Define enterprise architecture.
• Ensure 24/7 availability of the production application environment.

 REQUIREMENTS

• Bachelor’s degree in Computer Science, Information Technology, related discipline or equivalent experience required.
• 10+ years of IT leadership experience in systems design and engineering, network architecture, platform design, including management experience.
• Demonstrated IT leadership experience.
• Professional designation/certification preferred
• Demonstrated success in working effectively with internal business partners, vendors, and consultant resources.
• Strong verbal, written and presentation skills with the ability to effectively interact with internal and external business partners.

Located in Chicago, IL

Travel Requirements : Minimal

The role is responsible for defining and managing location oriented products for the iPhone mobile platform.

Responsibilities:

• Lead the product management for the iPhone mobile Application Programming Interfaces (APIs) and Software Development Kits (SDKs) in close cooperation with the head of mobile services product management, product development, product marketing and sales
• Draft key product management documents (functional, marketing and business) as part of a gated product management process
• Gather and specify product requirements, documenting and communicating to the appropriate teams
• Must be able to manage multiple projects with complex dependencies within a rapid development environment
• Develop business models, strategic rationale, and interpret market signals that lead to product creation
• Process input from customers, the developer community, and internal sources to provide clear product and project prioritization
• Work with other product managers to create commonality and consistency across product offerings
• Provide required support for sales: Customer meetings, RFP/RFQ response, closed loop inquiry support
• Product life-cycle management
• Monitoring of product updates and maintenance

 Skills Requirements:

• Bachelor’s degree in business or engineering; MBA a plus
• 5+ years experience in mobile phone software product management or product development
• Understanding of APIs, SDKs, and the needs of the development community
• Excellent written and communications skills for multiple audiences
• Must possess strong attention to detail and the capacity to work independently
• Strong technical skills or experience in a technically complex product development environment
• Results orientation as demonstrated by proven ability to meet short deadlines and execute against multiple competing priorities with little direct supervision

Recruiter Information:

Bryan Hearn – Sr. Executive Recruiter
bhearn@htassociates.com
Other Job Openings: www.htassociates.com/category/recruiters/bryan-hearn/

Located in Chicago, IL

Travel Requirements : 20%

An integral leader within the Program Management Office (PMO) team, the Manager Global Operations Planning will be responsible for developing and implementing a centralized, consistent, coordinated ability to manage global operations resources. The candidate will need to build and execute a comprehensive strategy for global operations capacity and demand management. The candidate will be responsible for Global Capacity and Demand consolidation. This role reports to the Director of Program Management Office, The candidate will build alignment and capabilities around global planning and process efficiencies working with key stakeholders as well as senior management, product management, operations, software development, Finance, Human Resources, and other organizations.

Responsibilities:

• Lead developing and implementing a centralized, consistent, coordinated ability to manage resources spread across the operations regions, multiple production facilities and outsourced resources.
• Lead developing a comprehensive strategy for global operations capacity and demand management.
• Provide high level global operations view and transparency of Capacity and Demand, systematic issues and action plan to resolve.
• Provide predictive analysis of issues, drive to create a predictable operating environment to support risk mitigation.
• Provide a framework and standards to create consistency of planning of capacity and demand across groups.
• Provide assistance to regional and production planning groups for scenario analysis, work through issues across groups. Drive operations issues between groups to resolution.
• Lead developing relevant global capacity and planning information, metrics and reporting
• Lead developing, implementing and managing a prioritized plan for improvements and best practices for regional and global planning process, tools, metrics and reporting.
• Lead and manage coordination and support for regional planning and scheduling groups / teams.
• Lead and manage communication effort to provide transparency of upfront of impacts to plan, dependencies and forecasts of risk from upstream activities to improve planning for the operations planning groups.
• Lead and manage effort to provide long range operational forecasting & planning and support for forward planning & forecasting, project mix scenario analysis / value maximizing / optimization.
• Provide analysis and escalation of key scalability and cost issues based on metrics and forecasts for expansion, highlight non-mature areas.

 Skills Requirements:

• Undergraduate degree required, preferred disciplines (Business, Engineering), with a strong preference for an advanced degree.
• Bachelor’s degree required, preferred disciplines; Geography, Computer Science, Engineering
• 10+ yrs. previous related work experience or equivalent combination of education and work experience.
• 5+ yrs experience in operations management with short/long range planning and complex data models with proven ability to access and manage complex global scenarios.
• Advanced experience in Master Scheduling or Production Planning in a global multi-plant environment desired. Experience in Lean/Six Sigma or similar continuous improvement methodology experience.
• Mastery of logistics and basic planning components such as demand management, capacity requirements planning, forecasting, operations planning, master scheduling, material requirements planning, performance measurements, and continuous improvement.
• Prior experience in Digital Management Operations strongly desired, specific experience in a planning function preferred.
• Solid business acumen in decision making and demonstrated experience working with senior leadership to form creative solutions and effectively implement.
• Proven track record of leading cross-functional business leadership at executive and operational line management levels to achieve challenging objectives across various organizations. Experience in a multi-cultural environment desired.
• Advanced analytical data modeling, solver, pivot tables and ability to evaluate multiple alternatives to yield the best decision (Regression Analysis, Statistical Analysis).
• Advanced level experience in global management of operations resources, capacity and demand.
• Advanced time management, verbal and written communication, presentation, problem solving, decision making, and organization skills.
• Proven ability to develop and implement global strategy.
• Ability to work effectively and communicate with all levels including Sr. Management.
• Demonstrated ability to manage multiple projects simultaneously.

Recruiter Information:

Bryan Hearn – Sr. Executive Recruiter
bhearn@htassociates.com
Other Job Openings: www.htassociates.com/category/recruiters/bryan-hearn/